با همکاری مشترک دانشگاه پیام نور و انجمن علمی مدیریت ورزشی ایران

نوع مقاله : مقاله پژوهشی

نویسندگان

1 دانشیار، گروه مدیریت بازرگانی، دانشکده علوم اجتماعی، دانشگاه محقق اردبیلی، اردبیل، ایران

2 دانشجوی دکتری، گروه مدیریت بازرگانی، دانشکده علوم اجتماعی، دانشگاه محقق اردبیلی، اردبیل، ایران

چکیده

هدف از پژوهش حاضر، شبیه‌­سازی تأثیر ارتباطات یکپارچه بازاریابی بر جذب گردشگران ورزشی استان اردبیل بود. اﯾﻦ ﻣﻄﺎﻟﻌﻪ ازنظر ﻫﺪف، ﯾﮏ ﭘﮋوﻫﺶ اﮐﺘﺸﺎﻓﯽ اﺳﺖ ﮐﻪ ﺑﺎ روش ﭘﮋوﻫﺶ آﻣﯿﺨﺘﻪ و ﻣﺒﺘﻨﯽ ﺑﺮ اﺳﺘﺪﻻل ﻗﯿﺎﺳﯽ - اﺳﺘﻘﺮاﯾﯽ ﺻﻮرت ﮔﺮﻓﺘﻪ اﺳﺖ. ﺟﺎﻣﻌﻪ آﻣﺎری ﭘﮋوﻫﺶ ﺷﺎﻣﻞ 15 ﻧﻔﺮ از ﺧﺒﺮﮔﺎن ﻧﻈﺮی و ﺧﺒﺮﮔﺎن ﺗﺠﺮﺑﯽ بود. ﻧﻤﻮﻧﻪﮔﯿﺮی ﺑﻪ روش ﻏﯿﺮاﺣﺘﻤﺎﻟﯽ و ﺑﻪ‌ﺻﻮرت ﻫﺪﻓﻤﻨﺪ ﺑﻮده و اﺑﺰار ﮔﺮدآوری دادهﻫﺎ، ﻣﺼﺎﺣﺒﻪ و ﭘﺮﺳﺸﻨﺎﻣﻪ بود. در ﺑﺨﺶ ﮐﯿﻔﯽ ﺑﺎ اﺳﺘﻔﺎده از روش ﺗﺤﻠﯿﻞ تم، ﺑﻪ ﺷﻨﺎﺳﺎﯾﯽ ﻣﻘﻮﻟﻪﻫﺎی اﺻﻠﯽ و ﻓﺮﻋﯽ ابزارهای ارتباطات یکپارچه بازاریابی ﭘﺮداﺧﺘﻪ ﺷﺪ. ﺳﭙﺲ در بخش کمی معیارهای ﺣﺎﺻﻞ از ﺗﺤﻠﯿﻞ ﮐﯿﻔﯽ ﭘﮋوﻫﺶ ﺑﺎ اﺳﺘﻔﺎده از روش دلفی فازی اولویت‌بندی شد و در نهایت تأثیر ارتباطات یکپارچه بازاریابی بر جذب گردشگران ورزشی ﺑﺎ اﺳﺘﻔﺎده از روﯾﮑﺮد ﻣﺪلﺳﺎزی ﻋﺎﻣﻞﺑﻨﯿﺎن شبیه‌­سازی شد. ﺗﺤﻠﯿﻞ دادهﻫﺎی ﭘﮋوﻫﺶ در ﻓﺎز ﮐﯿﻔﯽ ﺑﺎ ﻧﺮم‌­اﻓﺰار Maxqda20 و در ﻓﺎز ﮐﻤﯽ ﺑﺎ ﻧﺮم‌­اﻓﺰار­های Excel و AnyLogic اﻧﺠﺎم ﺷﺪه اﺳﺖ. بر اساس نتایج پژوهش 22 کد اولیه، 14 تم فرعی و 5 تم اصلی احصا شد. نتایج نشان داد که از بین ابزارهای ارتباطات یکپارچه بازاریابی، میزان تأثیرگذاری تبلیغات از سایر ابزارها بیشتر است و بازاریابی مستقیم، فروش حضوری، پیشبرد فروش و روابط عمومی در رتبه­‌های بعدی تأثیرگذاری قرار دارند. همچنین خروجی ﺷﺒﯿﻪﺳﺎزی نشان داد، ﻣﺪل اراﺋﻪﺷﺪه ﻣﯽﺗﻮاﻧﺪ ﺑـﺮآورد ﻣﻨﺎﺳـﺒﯽ از آﺗﯿـﻪ جذب گردشگران ورزشی در استان اردبیل را اراﺋﻪ دهد.

کلیدواژه‌ها

موضوعات

عنوان مقاله [English]

Simulating the Effect of Integrated Marketing Communication on Attracting Sports Tourists to Ardabil Province, Iran

نویسندگان [English]

  • Ghasem Zarei 1
  • seyedali naghavi 2

1 Associate Professor, Department of Business Administration, Faculty of Social Sciences, University of Mohaghegh Ardabili, Ardabil, Iran.

2 Ph.D. student, Department of Business Administration, Faculty of Social Sciences, University of Mohaghegh Ardabili, Ardabil, Iran.

چکیده [English]

The present study was to simulate the effect of integrated marketing communication (IMC) on attracting sports tourists to Ardabil Province, Iran. This exploratory study was thus fulfilled using a mixed-methods research design based on comparative-inductive reasoning. The statistical population included 15 theoretical and practical experts, selected via purposive sampling. The data collection tools also comprised of interviews and questionnaires. In the qualitative phase, the main categories and sub-categories of the IMC components were identified through thematic analysis. Then, such components were prioritized using the fuzzy Delphi method (FDM) in the quantitative phase. Ultimately, the effect of IMC on attracting sports tourists was simulated with reference to agent-based modeling (ABM). The data were subsequently analyzed with the MAXQDA 2020 software package in the qualitative phase. To do so in the quantitative phase, the Microsoft Excel Spreadsheet software program and the AnyLogic Simulation software were run. The study results revealed 22 initial codes, 14 sub-categories (viz. sub-themes), and five main categories (that is, themes). Among the IMC components, advertising (Ad) was ranked higher, and then direct marketing (DM), personal selling (PS), sales promotion (SP), and public relations (PR) were placed in the next ranks in terms of their effects. Besides, the simulation output demonstrated that the proposed model could appropriately estimate the future prospects of attracting sports tourist to Ardabil Province, Iran.

کلیدواژه‌ها [English]

  • Integrated Marketing Communication
  • Tourists
  • Sports
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