نوع مقاله : مقاله پژوهشی
نویسندگان
1 استاد مدیریت ورزشی دانشگاه کردستان
2 دانشجوی دکتری مدیریت بازاریابی ورزشی دانشگاه کردستان
3 کارشناس ارشد مدیریت ورزشی دانشگاه کردستان
چکیده
هدف پژوهش حاضر تأثیر آگاهی از برند و آگاهی از مد بر تجربه لذتبخش، رضایت، قصد خرید و تبلیغات دهانبهدهان در خرید پوشاک ورزشی در بین دانشجویان تربیتبدنی بود. روش تحقیق، توصیفی-همبستگی و از نظر هدف، کاربردی بود. همه دانشجویان تربیتبدنی کشور جامعه آماری مطالعه حاضر را تشکیل دادند که درنهایت 367 نمونه براساس تخمین نمونه نرمافزار سمپل پاور گردآوری و تجزیه وتحلیل شد. ابزار اندازهگیری پرسشنامه چیلدز و همکاران (2019) در مقیاس پنجارزشی لیکرت بود که خردهمقیاسهای آگاهی از مد 3 سؤال، آگاهی از برند 4 سؤال، رضایت 3 سؤال، قصد خرید 3 سؤال، تبلیغات دهانبهدهان 3 سؤال و تجربه لذتبخش 3 سؤال بود. برای بررسی روایی صوری، پرسشنامه در اختیار 5 نفر از اساتید و دانشجویان دکتری مدیریت ورزشی قرار گرفت و پس از بررسی آنها پرسشنامه نهایی طراحی بهصورت آنلاین در بین جامعه آماری توزیع شد. نتایج حاکی از این بود که آگاهی از برند 50/0 و آگاهی از مد 225/0 بر تجربه لذتبخش اثرگذار بودند. تجربه لذتبخش 465/0 بر رضایت اثرگذار بود و رضایت نیز 69/0 و 45/0 در قصد خرید و تبلیغات دهانبهدهان اثرگذار بودند. بهطورکلی اگر آگاهی از برند و مد در سطح بالایی ارزیابی شود، به تجربه لذتبخش و رضایت مشتریان در بین مشتریان منجر میشود و درنتیجه تبلیغات دهانبهدهان و قصد خرید مشتریان توسعه می یابد.
کلیدواژهها
موضوعات
عنوان مقاله [English]
The Effect of Brand and Fashion Awareness on Word-of-Month Advertising in Purchasing Sports Clothed among Physical Education Students
نویسندگان [English]
- Saeed Sadeghi Boruojerdi 1
- Hossein Mansouri 2
- javad bagmoradi 3
1 Prof. of Sports Management, University of Kurdistan, Iran.
2 Ph.D. Student in Sports Marketing Management, University of Kurdistan, Iran.
3 M.Sc. Student of Sports Marketing Management, University of Kurdistan, Iran
چکیده [English]
The aim of this study was the effect of brand awareness and fashion awareness on enjoyable experience, satisfaction, purchase intention and word-of-mouth advertising in buying sports clothes among physical education students. The research method was descriptive-correlation and applied in terms of purpose. The statistical population of the present study consisted of all physical education students in the country, which finally 367 samples were collected and analyzed based on sample estimates of Sample Power software. The measurement tool was Childs et al. (2019) questionnaire on a 5-point Likert scale. Brand Awareness 4; fashion Awareness 3; Satisfaction 3; Intention to buy 3; Word of mouth advertising 3; and the enjoyable experience included 3 questions. In order to check the validity of the questionnaire, 5 professors and PhD students in sports management were provided and after reviewing them, the final design questionnaire was distributed online among the statistical population. The results showed that brand awareness (0.50) and awareness fashion (0.225) had an effect on the enjoyable experience. enjoyable experience had an effect of 0.465 on satisfaction and satisfaction had an effect of 0.69 and 0.45 on the intention to buy and word of mouth advertising. In general, if brand and fashion awareness is evaluated at a high level, it will lead to a pleasant experience and customer satisfaction among customers, and as a result, word of mouth advertising and the intention to buy customers will develop.
کلیدواژهها [English]
- Brand Knowledge
- Consumer Behavior
- Sports Clothes
- Enjoyable Experience
- Word of Mouth Advertising
- Aaker, D (1991). Managing brand equity: Capitalizing on the value of a brand. New York: The Free Press.
- Alexandra, Z., & Cerchia, A. E. (2018). The influence of brand awareness and other dimensions of brand equity in consumers behaviour: The affordable luxury strategy. Ovidius University Annals, Economic Sciences Series, 18(1), 222-427.
- Aminzadeh, M. M. (2014). The effect of brand equity on the intention to buy sports goods. Iran Institute of Information Science and Technology, Tehran. (In Persian)
- Aryan, M., & Kordnaeij, A. )2018 (. Brand satisfaction and repurchase intention: The role of lifestyle and hedonic valve. Organizational Resources Management Researchs. 8(1), 1-21. (In Persian)
- Azar Jafari, M (2015). Investigating the effect of brand awareness and perceived value on customer repurchase intention by explaining the role of customer satisfaction (Case study: Home Appliance Industry) (Unpublished master's thesis). Iran Institute of Information Science and Technology, Tehran. (In Persian)
- Behnam, M., Modiri, M., & Hashemi, S. (2015). The influence of the word of mouth on consumer-based brand equity creation in sport service. Sport Management Studies, 7(31), 85-104. (In Persian)
- Berkman, H. W., Lindquist, J. D., & Sirgy, M. J. (1997). Consumer behavior. Chicago, IL: NTC Business Books.
- Brakus, J. J., Schmitt, B. H., & Zarantonello, L. (2009). Brand experience: What is it? How is it measured? Does it affect loyalty? Journal of Marketing, 73(3), 52-68.
- Buil, I., Chernatony, L. D., & Martinez, E. (2008). A cross _ national validation of the consumer-based brand equity scale. Journal of Product & Brand Management, 17(6), 384-
- Candus, C. (2015). The dimensionality of fashion-brand experience Aligning consumer-based brand equity approach; Fashion Marketing and Managemen, 16(4), 418-441.
- Casaló, L. V., Flavián, C., & Guinalíu, M. (2008). Promoting consumer's participation in virtual brand communities: A new paradigm in branding strategy. Journal of marketing Communications, 14(1), 19-36.
- Childs, M., Turner, T. F., & Watchravesringkan, K. (2019). Active leisure: An investigation of active participants’ shopping, purchase and behavioural loyalty for physical activity apparel. Leisure/Loisir, 43(1), 27-54.
- El Dameh, Y. A., & Ghadeer, H. (2019). The impact of traditional direct marketing on creating brand awareness: Case study on IKEA in Jordan. International Journal of Business and Management, 14(3), 130-147.
- Fournier, S. (1998). Consumers and their brands: Developing relationship theory in consumer research. Journal of Consumer Research, 24(4), 343-373.
- Gobe, M., & Zyman, S. (2001), Emotional branding: The new paradigm for connecting brands to people, New York, NY: Allworth Press.
- Grönroos, C. (2015). Service management and marketing: Managing the service profit logic (4th). New York: John Wiley & Sons.
- Hadadian, A., Fathi, Z., & Amirhossein, )2016(. The effect of brand awareness on customer loyalty with the mediating role of perceived quality and brand communication (Case study of Ansar Bank Mashhad customers). Paper presented at the Third National Conference on Modern Management and Planning Sciences Paydar Iran, Tehran. (In Persian)
- Hagel, J., & Armstrong, A. G. (1997). Net gain: Expanding markets through virtual communities. Harvard Business School Press, Boston, MA; McKinsey & Company.
- Hair, J. F., Hult, G. T. M., Ringle, C. M., and Sarstedt, M. (2017). A primer on partial least squares structural equation modeling (PLS-SEM) (2nd). Sage: Thousand Oaks.
- Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2-24.
- Haryanto, J. O. (2009). Pengaruh upaya ekstra dalam meningkatkan intensi Membeli konsumen. Journal Bunga Rampai Perilaku Konsumen, 1(8), 191-208.
- Henseler, J., Ringle, C. M., & Sinkovics, R. R. (2009). the use of partial least squares path modeling in international marketing. In R. R. Sinkovics, P. N. Ghauri (Eds.) (pp. 277-320), Advances in international marketing. Emerald: Bingley.
- Kefgen, M., & Touchie-Specht, P. (1986). Individuality in clothing selection and personal appearance (4th). New York: Macmillam.
- Kell, J. (2014). Athletic apparel: Outperforming the competition in 2014. Fortune Athletic Apparel Outperforming the Competition in 2014 Comments.
- Keller, K. L. (2010). Brand equity management in a multichannel, multimedia retail environment. Journal of Interactive Marketing, 24(2), 58-70.
- Keller, K. L. (2008), Strategic brand management: Building, measuring, and managing brand equity. New York: Prentice-Hall, Upper Saddle River, NJ.
- Kim, H. Y., Jolly, L., & Kim, Y. K. (2007). Future forces transforming apparel retailing in the United States: An environmental scanning approach. Clothing and Textiles Research Journal, 25(4), 307-322.
- Kotler, P., & Armstrong, G. (2015). Principles of marketing (14th). Tbilisi: Sulakauri Publishin
- Marrs, (2021). 18 sneaky ways to build brand awareness. Available at: https://www.wordstream.com/blog/ws/2015/07/10/brand-awareness.
- Mrad, M., Majdalani, J., Cui, C. C., & El Khansa, Z. (2020). Brand addiction in the contexts of luxury and fast-fashion brands. Journal of Retailing and Consumer Services, 55, 102089.
- Rahimnia, F., Ghaderi, F., & Eslami, G. (2019). Investigation relationship between social media marketing and electronic word of mouth with the mediator role of brand awareness and brand image (Case study: Sportswear customers). Communication Management in Sport Media, 7(1), 51-64. (In Persian)
- Rossiter, J. R., Percy, L., & Donovan, R. J. (1991). A better advertising planning grid. Journal of Advertising Research, 31(5), 11-21.
- Sadeghi Boroujerdi, S., & Mansouri, H. (2018). Dimensions model detemination of particular brand equity based on components of sports apparel consumer behavior. Sport Management and Development, 7(2), 37-51. (In Persian)
- Seturi, M. (2017). Brand awareness and success in the market. Journal of International Scientific Publications, 11, 424.
- Stokes, R. C. (1974). The effects of price, package design, and brand familiarity on perceived quality (Doctoral dissertation), Purdue University. USA.
- Tuominen, p. (2013(. Managing Brand Equity. Turku School of Economics and Business Administration
- Yoo, B., & Donthu, N. (2001). Developing and validating a multidimensional consumer-based brand equity scale. Journal of Business Research, 52(1), 1-14.