Sport Advertising
Hossein Abdolmaleki; Ali Norouzi; Seyed Bahador Zakizadeh; Seyed Nemat Khalifeh
Abstract
The present study was applied in terms of purpose and descriptive-correlational in terms of data collection. It investigated the mediating role of enjoyable experience and e-satisfaction in the relationship between the e-services quality and the intention to repurchase electronic sports products. The ...
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The present study was applied in terms of purpose and descriptive-correlational in terms of data collection. It investigated the mediating role of enjoyable experience and e-satisfaction in the relationship between the e-services quality and the intention to repurchase electronic sports products. The statistical population of the study includes buyers of sports products from Majid website and their information was in the customer relationship management system of the company that the research tool was distributed among them (N = 635). Also, the sample size was determined according to the purpose and using PASS statistical software at an error level of 0.05, in the range of 198 to 216 people. Descriptive and inferential statistics techniques and Smart PLS and SPSS software were used for data analysis. The measuring instruments of the present study were the standard e-service quality questionnaire of Parasoramon et al. (2005), the Oliver e-satisfaction questionnaire (2007), the electronic repurchase intention questionnaire of Cronin et al. (2000) and the enjoyable electronic experience questionnaire of Hsu et al. (2017). The results showed that the quality of electronic services (P <0.01, β = 0.318), enjoyable electronic experience (P <0.01, β = 0.340) and electronic satisfaction (P <0.05, β0/150) have impact on repurchase electronic sports products. Also, the indirect beta coefficient of e-service quality on repurchase intention shows that satisfaction and enjoyable e-experience play a mediating role in the relationship between e-service quality and purchase intention.
gh mehrabii; M Jalli Farhanei
Volume 2, Issue 3 , June 2015, , Pages 19-28
Abstract
Management in sport services centers can obtain high efficiency, which attract more audience participation. Customer Relationship Management (CRM) is the interaction with fans for gain competitive advantage and clubs can using through their websites. Accordingly, this study with the aim of evaluate web ...
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Management in sport services centers can obtain high efficiency, which attract more audience participation. Customer Relationship Management (CRM) is the interaction with fans for gain competitive advantage and clubs can using through their websites. Accordingly, this study with the aim of evaluate web marketing (customer relationship management) Iranian football club was done. This research was conducted as a qualitative method and applied perspective. In order to collect information used standard checklist Kriemadis Marketing and the findings reveal that website of Iranian football club have some information features, but in all features of sales, promotion, communication and information gathering aren't good condition. Thus, according to the research Iranian football clubs require to wide and major review in structural and update their own websites for gain competitive advantage.Thus, according to the research Iranian football clubs require to wide and major review in structural and update their own websites for gain competitive advantage.Keywords: Marketing, Customer, Relationship, Management, Football
Sara Keshkar; Seyed Kamal Tavakoli; Reza Sadeghi
Volume 1, Issue 1 , December 2013, , Pages 19-25
Abstract
Abstract Publication of the shocking nature of space and culture is the maker of the most powerful levers of intellectual and cultural evolution. Widespread dissemination of the mass in the invention of the printing begins. Audience research in order to achieve satisfaction of the sports books has been ...
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Abstract Publication of the shocking nature of space and culture is the maker of the most powerful levers of intellectual and cultural evolution. Widespread dissemination of the mass in the invention of the printing begins. Audience research in order to achieve satisfaction of the sports books has been published. The study sample the entire audience stands referred to the publishers, sports, the Twenty-Sixth Tehran International Exhibition of 1391 were present in the sample were selected randomly and the sample size of 280 was selected.In order to analyze the data, descriptive statistics and Tand one-way analysis of variance (ANOVA) was used for all analyzes were performed using software spss16. The results indicate that the title variable was significant in terms of satisfaction and according to post hoc tests amongstudents, professoriate and staff with the unemployed was significant differenceand amongthe variable mass of book and variable facility was significant difference and according to post hoc tests amongstudents and staff was significant difference and amongvariables (grace, quality content, imaginary content, page layout and scale content to fit the needs) no significant difference was observed.