Sport Communication
Hossein Karim Abbas
Abstract
The purpose of this research was to determine the effect of perceived social responsibility on brand equity with the mediating role of team identification and online community identification in Iraqi Naft al-Wasat futsal team fans. The present research was applied in terms of objective and in terms of ...
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The purpose of this research was to determine the effect of perceived social responsibility on brand equity with the mediating role of team identification and online community identification in Iraqi Naft al-Wasat futsal team fans. The present research was applied in terms of objective and in terms of method was of correlation type. The statistical population of the research was formed by the fans of Iraq's Naft al-Wasat futsal team who were members of online virtual groups or online fan communities. According to Mueller's optimal sample size rule, 277 fans participated in the research as a sample. The data collection tool was Kim and Manoli's (2022) standard questionnaires of perceived social responsibility, team identification, online community identification and brand equity. Variance based structural equation model was used to analyze the data. The results of the research showed that perceived social responsibility has a positive and significant effect on brand value (β=0.322), team identification (β=0.652) and online community identification (β=0.695). Also, team identification (β=0.315) and online community identification (β=0.311) have a positive and significant effect on brand equity. Finally, the perceived social responsibility has a significant effect on the brand equity with the mediating role of team identification and online community identification in Naft al-Wasat futsal team fans (β=0.422). According to the results of the research, managers of team can increase their level of social responsibility to improve their brand value and strengthen the fans' team identification and fans' identification in the club's online communities.
Rasool Norouzi Seyed Hossini; Erfan Moradi
Abstract
Consumption Emotions from the perspective of consumers can be the basis for their mental involvement with their desired product and this mental conflict can be expected to be deeply and effective on consumers' behavioral intentions when it is linked to sport and associated phenomena such as sports symbols ...
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Consumption Emotions from the perspective of consumers can be the basis for their mental involvement with their desired product and this mental conflict can be expected to be deeply and effective on consumers' behavioral intentions when it is linked to sport and associated phenomena such as sports symbols or mascots.Therefore, the purpose of the present study is to analyze the consumption- commination`s emotions influenced by well-known sports mascots (case study: Puma brand) in explaining consumer behavioral intentions with a consideration of the gender moderating effect. The methodology of this study is descriptive-survey and by purpose, it is a type of applied study. Estimation of sample size in this study was done using SPSS Sample power software based on the objectives and assumptions of the research and using the tool considered (questionnaire)the assumptions considered in the form of statistical methods were analyzed by Smart PLS 3 software. The findings of this study indicate that consuming emotions consisting of arousal and pleasure have a positive and significant effect on the behavioral intentions of consumers affected by Puma sports mascots; On the other hand, the role and effect of gender modulation in the causal relationship between arousal on behavioral intention was rejected and the effect of pleasure on behavioral intention was confirmed; in other words, the gender variable has moderate the relationship between pleasure on behavioral intentions. It is therefore recommended to marketers and practitioners the psychological-communicational characteristics (feeling of pleasure) of different groups affected bywell-known sports mascots are increasingly taken into consideration.
Mohammadreza Moradi; Seyyed Saadatollh Salehi Sadati
Abstract
Purpose of the study was to examine the relationship between service quality and revisit intentions among fans of Sepahan club and also the effect of team identification on this issue. In this line, a total number of 312 fans responded to questionnaires including service quality, revisit (repurchase) ...
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Purpose of the study was to examine the relationship between service quality and revisit intentions among fans of Sepahan club and also the effect of team identification on this issue. In this line, a total number of 312 fans responded to questionnaires including service quality, revisit (repurchase) intention and team identification. Data were analyzed using descriptive statistics as well as multiple regression analyses. Findings showed that team identification moderates the relationship between service quality and revisit intention. Both overall service quality and two specific service-quality dimensions (responsiveness and access) are found to be positively associated with repurchase intentions only among respondents with low and medium team identification. No relationship is found between service quality and repurchase intentions among those with high team identification. Managers of professional sports events who wish to increase attendances by improvements in service quality should first segment their customers according to degree of team identification. They should then design their service offerings specifically to meet the service quality expectations of sports fans with medium or low team identification.